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What is Future Stores 2020?

With today’s modern consumer expecting personalised experiences and customer-centric digital innovations, it is now more important than ever that you invest in the right new store initiatives to remain competitive.

To find out how your in-store initatives shape up against Europe’s leading retailers, join Future Stores to gain new insights on how to enhance and re-imagine the customer journey with cutting edge store transformation projects and shape the future of your business.

“There are so many content packed sessions, it’s impossible for one person to gather all the great takeaways. With tracks designed specifically for experiential formats, customer centric services and digital innovations, it is a great event to provide the whole team with really interesting insights.”

- Martin Urrutia Islas, Head of Global Retail Experience, LEGO

Be Inspired By Our In-store Innovators:

Simone Sweeney

Vice President, Global Retail Development
The LEGO Group

Jo Hickson

Head of Labs

Jochen Schmidt

Vice President, Distribution & Real Estate

Rien Jansen

Head of Purchasing, Marketing & Retail

Andrea Picchi

Former Head of Experience Design
River Island

Gary Bott

Managing Director
Gentle Monster

Pavan Pidugu

Leader of Global Store Technology Transformation

Graham Johnston

Head of Omnichannel & Digital First

Richard Lems

Director Format & Design
Rituals Cosmetics

Oliver Fehl

Senior Director of Retail Concepts

Myf Ryan

CMO Europe and Group Director of Brand and Strategic Marketing

Carsten Keller

VP Direct to Consumer

Attended by retail innovation decision makers from across Europe

We're in London: Europe's Retail Hub


Joining Us In London


Thought Leading Speakers
Sharing Their Practical Insights


Interactive Sessions
To Benchmark With Your Peers


Of Invaluable Networking time


The Future Stores Difference

Connect with Europe’s Industry Leading Retail Companies

Connecting you to more leaders from more top retail companies than anyone else. This is where you really find out what the leading retail companies are doing so you can ready your store strategy for today and tomorrow.

Learn With 200+ Leaders in In-store Innovation

More engaging and immersive experiences than anywhere else. Here is where you take part in small working discussion groups so you can learn from all of the great minds in the audience as well as the speaker faculty.

Solve Your Biggest In-store & Omnichannel Challenges

More focused on your innovation roadmap for your store than any other event. With an agenda built on 50+ research interviews with retail innovations leaders every challenge and opportunity you face will be addressed.

“The breadth of topics covered and the quality of information exchanged makes this a must-attend event to learn how to solve specific challenges in today’s high street”

- Jochen Schmidt, Vice President, Distribution and Real Estate, Swarovski

’Future Stores Europe is a highly valuable event for those leading or implementing their brands in – store strategy’’

- Giovanni Flore, Digital Signage Project Manager, Benetton Group

“Brilliant - the retail experience ‘how-to-succeed’ guide wrapped up into 2 interactive days!”

- Katherine Jofre, Global Expansion Director, Desigual

Why Should You Register?

From Europe’s biggest high-street names to the retail pioneers of innovation, all attend Future Stores. Coming for content, learning, the socialising and sharing of ideas.

  1. 1 Get Connected With Your Retail Peers

    Meet with 200+ Heads of Innovation and In-Store Transformation from top brands & retailers.

  2. 2 An Agenda You Can’t Find Anywhere else

    With over 50 thought leaders leading over 35 interactive sessions your in-store strategy needs will be covered.

  3. 3 Built For The Whole Team To Attend

    All these learning and networking opportunities can’t be done by one alone, Future Stores was made for groups.

Book Now

44 0 (20) 7368 9894 | 19 - 20 May, 2020