Future Stores 2017

May 31-June 01, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

Matt Lyons

Head of 3D Design Development
Boots

<p>Matt Lyons, has worked in retail design for nearly 20 years, holding senior roles in both Boots and Tesco with responsibility for retail design projects and in-store design.  </p>
<p>After studying Industrial Design at Brunel University and graduating with a Masters in Industrial Design Engineering, from the Royal College of Art; he worked in design consultancy and manufacturing, before specialising in retail design.  </p>
<p>At Tesco, Matt was part of the team that developed the Express, Metro and Extra retail formats, as they were forming into the store formats they are today. At Boots, he's led work on premium beauty and cosmetics designs, pharmacy and opticians redesign as well as many other areas of the store. Matt currently works for Boots leading a team of 3D Design Managers, specialising in retail design. </p>



Main Day One: 31st May 2017 - Increasing Customer Engagement With Digital

14:15 PM Synergy Workshop: What is the best approach to connecting your digital and physical channels in order to provide a 24/7 service for the ''always on'' shopper and boost omni-channel sales?

Chair: Simon Liss, Managing Partner - Strategy and Innovation, Omnifi

  • How can you bring the convenience of e-commerce into your store to create a truly connected brand experience?

  • How to be consistently convenient across all channels to effortlessly meet your shoppers needs

  • How can you provide customers with the right tools for each channel that is relevant to them throughout their shopping journey?

  • How can you increase consumer order fulfillment with efficient buy online and collect or return in-store offerings?

Active Contributor: Penny Malm, Omnichannel Lead, Nobia