Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Dr Michael Goller


Main Day One: Thriving In The Era Of Connected Retail

Wednesday, May 22nd, 2019

2:10 PM Case Study: Individual customers meet the digital store - are there going to be more sales?

How can intelligent systems provide customers with a more personalised shopping experience and give the store personnel more time for customers?

How to meet your customers’ expectations by providing efficient omnichanel services  such as click&collect, ship-from-store, return-to-store, instore-ordering and article availability checks

How “Data Driven Empowerment” activates cross-selling potential, increases the number of articles per receipt and finally leads to satisfied customers and happy retailers

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda