Future Stores Europe 2020

19 - 20 May, 2020

The Tower Hill Hotel, London

Greg Copley, Key Account Manager at ACF Technologies
ACF Technologies Logo

Greg Copley


Key Account Manager
ACF Technologies

Check out the incredible speaker line-up to see who will be joining Greg.

Download The Latest Agenda

Main Day 1 Transforming In-Store CX

Tuesday, May 19th, 2020


2:30 PM Synergy Workshop: How to create meaningful moments and improve customer experience through events

How can you redefine the purpose of your store and offer multiple on-site experiences that your customers can’t access online?
 
Connecting on a human and emotional level with your customers is becoming essential in order to create and retain a loyal brand community. However, up to now events potential hasn’t been unlocked to its full capacity.
 
This workshop will delve into the future of events in retail and the role they can play to improve customer experience whilst offering a personalised and frictionless omni-channel journey.
 
By joining this intimate session, you will be challenged to think outside the box, as well as learn how to strategise and unify an opportunity that is currently disjointed in most organisations.