Main Day 2 Creating Value-Add Experiences
Wednesday, May 20th, 2020
Ø How will evolving customer expectations change the purpose of physical retail spaces and how will bricks and mortars role in the customer journey change?
Ø How can you re-purpose low footfall stores as distribution centres and provide value-add for customers by cutting shipping costs?
Ø The changing role of real estate in retail: What is the best approach to engage with this side of the business and break down silos to better identify and mitigate store investment risks?
Ø How to use modular store designs to allow flexibility, follow trends and constantly evolve your physical space to delight customers
Ø How to design a multi-purpose and budget-friendly stores to allow your store associates to personalise with event areas, promotions, live instalments and additional immersive experiences
Ø How to mitigate your investment risks with flexible lease terms and conditions to bring down occupancy costs and lower CAPEX