Future Stores 2017

May 31-June 01, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

David Blakeney

Director of Store Development
House of Fraser


Main Day Two: 1st June 2017 - Monetising Digital In-Store

10:05 AM Keynote Interview: Making the right store investment decisions based on ROI: Which new store concepts are a "must have" vs "a nice to have" and should be considered in your strategy?

  • How to separate the nice to have from the business must-have to get the most out of your store investments

  • Creating the building blocks for store improvement: How can you take a customer-centric approach to store design to ensure your bricks and mortar investments have the greatest business impact?

  • Enhancing the social and physical delivery of bricks and mortar: How can you implement clever store designs that add that “something extra” to improve your customer experience and drive in-store sales?

  • Taking digital to the next level: How can digital channels help drive in-store services to ensure you never miss a sale?