Future Stores 2018

May 16-May 17, 2018

Hilton London Tower Bridge

Contact Us: 44 0 (20) 7368 9894

Guy Smith

Head of Design
Guy Smith, head of design at Arcadia Group, is a leading figure in the world of retail design. Previously, he has created unique and award-winning designs for clients including Gap, River Island, Hugo Boss, Nokia and John Lewis.

10:45 AM Inspirational Speaker: Building an emotional connection with your shoppers: How can you tap into fundamental drivers of human behaviour to drive deeper levels of brand engagement across your customer base?

  • How can you get closer to your customers to build stronger relationships and increase brand advocacy?
  • How can you provide more relevant and personalised experiences, products and services to build customer trust?
  • How to create a more natural in-store experience that connects with customer’s basic behavioral drivers
  • How can you gain a better insight into the mind-set of your consumers, to provide seamless store experiences that fit into their lifestyle?

Check out the incredible speaker line-up to see who will be joining Guy

Download the Latest Agenda