Future Stores 2017

May 16-May 17, 2018

Hilton London Tower Bridge

Contact Us: 44 0 (20) 7368 9894

Guy Smith

Head of Design

09:00 Board Keynote: Keeping your store relevant in a digital era: How to create connected digital experiences that meet the increasing demands of the growing millennial shoppers market

  • How can you introduce new digital channels to serve shoppers whenever and wherever they want and deliver a connected retail experience?

  • Enhancing the end to end experience: How can you design your store to interact with your digital channels on consumer devices to effortlessly guide them along their shopping journey?

  • Creating a future-proof customer experience: How to define and plan for the expected future customer demands to remain relevant and stay ahead of the game

  • Gaining a holistic view of your customer: How can you respond to changing consumer needs by seamlessly connecting your channels to provide a relevant in-store experience?

  • How to create a retail destination with new store concepts to entice millennial shoppers to increase future footfall and conversion in-store

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