Future Stores 2017

May 15-May 16, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

Nick Lansley

Innovation Insider
Nick Lansley's Innovation Lab

Main Day One: 31st May 2017 - Increasing Customer Engagement With Digital

14:15 Case Study Revolution: How can you unlock insights from data you already have to help your customers in store, improve their experiences and decrease their frustrations

Many companies don't realise that they have all the data that would answer so many customer questions. In this session we will cover how data can help top customer questions, such as:

  • Do you have any stock of this product right now?

  • I am in-store, how can I find my way to get to the product?

  • What are your busy times? I'd rather visit when you are quieter!

  • Which is the least busy checkout in your supermarket right now?

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