Future Stores 2017

May 31-June 01, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

Simon Liss

Managing Partner - Strategy and Innovation
Omnifi

<p>Simon is a forward thinking digital innovator. He started a mobile agency in 2006 before the iPhone was launched and in 2014 co-founded connected retail agency Omnifi. The company operates exclusively within physical retail and leisure environments - working with forward thinking clients and clever technology to bring digital and real worlds closer together. </p>
<p>Over the past three years the agency has won multiple awards as they continue to successfully deliver connected space innovations for major retail and leisure brands. Simon is a regular speaker and writer on the future of integrated bricks-and-mortar commerce as well as leading the Tech London Advocates Retail Tech group. </p>



Main Day One: 31st May 2017 - Increasing Customer Engagement With Digital

14:15 PM Synergy Workshop: What is the best approach to connecting your digital and physical channels in order to provide a 24/7 service for the ''always on'' shopper and boost omni-channel sales?

Chair: Simon Liss, Managing Partner - Strategy and Innovation, Omnifi

  • How can you bring the convenience of e-commerce into your store to create a truly connected brand experience?

  • How to be consistently convenient across all channels to effortlessly meet your shoppers needs

  • How can you provide customers with the right tools for each channel that is relevant to them throughout their shopping journey?

  • How can you increase consumer order fulfillment with efficient buy online and collect or return in-store offerings?

Active Contributor: Penny Malm, Omnichannel Lead, Nobia

Main Day Two: 1st June 2017 - Monetising Digital In-Store

11:15 AM Synergy Workshop: Designing for today’s shopper: How has the rapid growth of digital changed customers retail expectations and how can you deliver the ultimate shopping experience by developing your in-store services?

Chair: Simon Liss, Managing Partner - Strategy and Innovation, Omnifi
  • How to integrate your online and offline payment platforms to allow customers to buy in-store on mobile

  • How to leverage mobile PoS to put your consumers in control of how they purchase products and make them feel at ease during the buying process

  • Designing for the millennial shopper: How has the rapid growth of mobile changed customers retail expectations and how can you deliver the ultimate connected experience by developing your mobile capabilities?

  • How can you provide an efficient shopping experience for customers by leveraging mobile scan and pay to reduce friction at checkout?