Future Stores 2017

May 15-May 16, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

Simon Liss

Managing Partner - Strategy and Innovation
Omnifi

Simon is a forward thinking digital innovator. He started a mobile agency in 2006 before the iPhone was launched and in 2014 co-founded connected retail agency Omnifi. The company operates exclusively within physical retail and leisure environments - working with forward thinking clients and clever technology to bring digital and real worlds closer together. 

Over the past three years the agency has won multiple awards as they continue to successfully deliver connected space innovations for major retail and leisure brands. Simon is a regular speaker and writer on the future of integrated bricks-and-mortar commerce as well as leading the Tech London Advocates Retail Tech group.



Main Day One: 31st May 2017 - Increasing Customer Engagement With Digital

14:15 Synergy Workshop: What is the best approach to connecting your digital and physical channels in order to provide a 24/7 service for the ''always on'' shopper and boost omni-channel sales?

Chair: Simon Liss, Managing Partner - Strategy and Innovation, Omnifi

  • How can you bring the convenience of e-commerce into your store to create a truly connected brand experience?

  • How to be consistently convenient across all channels to effortlessly meet your shoppers needs

  • How can you provide customers with the right tools for each channel that is relevant to them throughout their shopping journey?

  • How can you increase consumer order fulfillment with efficient buy online and collect or return in-store offerings?

Active Contributor: Penny Malm, Omnichannel Lead, Nobia

Main Day Two: 1st June 2017 - Monetising Digital In-Store

11:15 Synergy Workshop: Designing for today’s shopper: How has the rapid growth of digital changed customers retail expectations and how can you deliver the ultimate shopping experience by developing your in-store services?

Chair: Simon Liss, Managing Partner - Strategy and Innovation, Omnifi
  • How to integrate your online and offline payment platforms to allow customers to buy in-store on mobile

  • How to leverage mobile PoS to put your consumers in control of how they purchase products and make them feel at ease during the buying process

  • Designing for the millennial shopper: How has the rapid growth of mobile changed customers retail expectations and how can you deliver the ultimate connected experience by developing your mobile capabilities?

  • How can you provide an efficient shopping experience for customers by leveraging mobile scan and pay to reduce friction at checkout?

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