Main Day 1 Transforming In-Store CX
Tuesday, May 19th, 2020
Case Study Revolution: How do you create and retain a destination status when the retail playfield is changing?
Ø The Lobby concept: how do you turn your physical space into an attractive destination?
Ø How can brands use the FOMO-effect, influencers, sustainability and instagrammable hotspots to increase footfall?
Ø How do you driving consumers to the physical and digital store in order to create added measurable value for the retailers?