Bridget Lea (Past Speaker)

Bridget is a retail specialist who before joining O2 worked across the industry in the UK and internationally for organisations including Marks and Spencer, Clarks, Uniqlo, Topshop and Oasis. She has a reputation for cutting through the noise and getting to grips with the real issues that consistently enable significant improvements in bottom line performance. Bridget has a strong belief that 'great people' deliver results and puts developing high performance teams at the top of her agenda. She has become expert in leading the transformational changes required to consistently deliver in a multichannel world and is passionate about utilising technology to create remarkable differentiated customer experiences. Having conceived and delivered a number of award winning industry initiatives across culture change, multichannel and new store concepts she has just opened two new 'future stores’ and is constantly looking for innovative new ways to shape the future of retail for consumers. A proud Mancunian she spends weekends with her family, riding her horse and indulging in retail therapy.