Future Stores Europe 2020

19 - 20 May, 2020

The Tower Hill Hotel, London

Chris Field, CEO at Fieldworks
Fieldworks Logo

Chris Field


Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda

Main Day 1 Transforming In-Store CX

Tuesday, May 19th, 2020

9:30 AM Fireside Chat with LEGO: Thriving on today’s high street: How can you create a customer-centric strategy that enhances the role of bricks and mortar and positively impact footfall in your stores?

Ø  How can you re-invent your stores to achieve greater in-store traffic and drive ROI for the business?
Ø  How can you create fun experiences which translate into operational retail realities?
Ø  How can you define a global expansion programme across your omni-channel and bricks and mortar strategies that focus on experience, innovation and engagement?
Ø  How can you define what a true and unique brand experience mean and how can you translate that into a compelling in-store proposition?
Ø  What tools are best placed to evaluate how you can best support your store proposition with online channels whilst creating seamless and value-add customer experience? 
Ø  How can you deliver a true and unique brand experience that takes your retail base from conventional to dynamic? 

Main Day 2 Creating Value-Add Experiences

Wednesday, May 20th, 2020