Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Chris Field

Fieldworks Marketing

9:00 AM Opening Keynote Interview: Responding to digital disruption: How can you transform your in-store business model to keep up with the pace of change in the digital-led retail landscape?

-Building a culture of digital innovation: How can you deliver an agile technology platform that empowers your workforce and exceeds the expectations of your customer base?
-How can you overcome legacy IT infrastructures to succeed in digital business transformation?
- How can you implement new technologies to increase agility in a legacy business to tackle business challenges at speed and scale?
- What is the best way to identify which new innovations are best suited to transform your store operations model rather than just innovating for the sake of innovating?
- Serving increasing consumer appetites: What tools are now essential to make your retail business smarter and faster to keep up with changing consumer shopping trends?
- How can technology better support in-store logistics to link online and offline customer interactions with greater transparency?

12:15 PM Future Focus Interview: Designing spaces for customer lifestyles: How to build the ultimate in-store strategy for your customer community that provides real solutions and brings shoppers closer to your brand

-How can you launch a customer-centric strategy for the business that delivers on all of your shopper’s top priorities?
- How can you best understand your customer’s preferences and shopping styles to provide in-store offerings that meet and exceed their needs
- Building loyalty with localised retail: How can you create store concepts that engage with the local community and become the ultimate destination store of choice?
- Ticking the to-do list: How to implement convenient customer services and in-store concepts to become a life style brand for your shoppers
- How to deliver ‘best in class’ shopping experiences that provide more reasons for customers to shop with you and keeps your brand front of mind

4:00 PM Dragon’s Den: Of the many new technologies now entering the digital space, which are the best ones to invest in to improve your in-store experience?

Assess the latest in-store innovations from start-up companies pitching their tech in a bid to win first place. Review the start-up’s technology’s benefits to your business, predict their future success and deliver their verdicts. The ultimate decision for the Dragon’s Den 2019 winner is in your hands as the audience get to vote for their favourite.
Will you find the next big thing?

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda