Main Day 1 Transforming In-Store CX
Tuesday, May 19th, 2020
Ø How to understand which technology can be implemented that adds value to the customer whilst easing their in-store experience
Ø What digital tools can be used to turn store visits into a preferred leisure activity?
Ø Retaining the human shopping experience: How to take a human-centric approach to smart mirrors, augmented reality and smart payments
Ø How to place AI in the right spot to capture valuable insights from customer interactions around your store
Ø How to connect your online and offline experience through “try on” technology and offer truly personalised services
Ø How can you take the friction out of the in-store experience through data to better understand how to make better use of your store space?
Ø How to create memorable moments through AR and successfully connect the offline and online world