Future Stores Europe 2020

19 - 20 May, 2020

The Tower Hill Hotel, London

Christian Stephan, Head of Innovation Research at MediaMarktSaturn N3XT GmbH
MediaMarktSaturn N3XT GmbH Logo

Christian Stephan


Head of Innovation Research
MediaMarktSaturn N3XT GmbH

Check out the incredible speaker line-up to see who will be joining Christian.

Download The Latest Agenda

Main Day 1 Transforming In-Store CX

Tuesday, May 19th, 2020


2:30 PM Case Study Revolution: Driving footfall to physical retail: How to invest in the right technology that allows to add value to your in-store proposition whilst gathering data on customer behaviour

Ø  How to understand which technology can be implemented that adds value to the customer whilst easing their in-store experience
Ø  What digital tools can be used to turn store visits into a preferred leisure activity? 
Ø  Retaining the human shopping experience: How to take a human-centric approach to smart mirrors, augmented reality and smart payments
Ø  How to place AI in the right spot to capture valuable insights from customer interactions around your store
Ø  How to connect your online and offline experience through “try on” technology and offer truly personalised services
Ø  How can you take the friction out of the in-store experience through data to better understand how to make better use of your store space?
Ø  How to create memorable moments through AR and successfully connect the offline and online world