Main Day One: Thriving In The Era Of Connected Retail
Wednesday, May 22nd, 2019
How to build immersive media into your store proposition and turn your shop floor into an experience centre for your customers
Selling with connected services: How can you integrate disruptive technologies in your physical retail offering to create smart stores that meet all your customer’s needs?
How can you best test and trial new customer-facing digital concepts to enhance your omnichannel proposition?
Getting the balance right: What is the best balance of human and digitally driven services in-store to support customer journeys in the best way?