Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Dr Simon Moore

Innovation Bubble

Main Day Two: The Renaissance of Physical Retail

Thursday, May 23rd, 2019

11:20 AM Inspirational Guest Speaker: Taking an emotional approach to customer engagement: How to tap into the psyche of your customers to boost brand loyalty and catapult conversion rates across your store estate

- Exploring emotional shopping: How to evoke real emotions with customer communication in-store to build real and lasting relationships with your shoppers
- How can you best identify and respond to changes in your customer’s behaviour around the shop floor to increase customer engagement?
- Creating customer-centric stores: How to keep your customer’s needs and behaviours front of mind during the design and maintenance of store formats to forge stronger relationships with your top shoppers

Check out the incredible speaker line-up to see who will be joining Simon.

Download The Latest Agenda