Francesca Danzi (Past Speaker)

Managing Director & Founder of Danzi Consulting, I help organisations embrace digital change and develop customer-centric strategies that drive loyalty and growth.

A specialist in Retail and Customer Experience, with 15+ years in top luxury brands and agile marketing and communications agencies, I was one of the leaders of the Burberry transformation into a digital, millennial, luxury brand, leading multi-functional teams in a variety of customer-centric projects across all channels and regions.