Main Day Two: The Renaissance of Physical Retail
Thursday, May 23rd, 2019
- How to increase your data capture capabilities to gain better insights into what, when and why your customers are buying and help them along their retail journey
- How can data-driven insights provide greater detail on customer behaviour to help you connect the dots in the customer journey and create personalised in-store customer services?
- Making in-store data rich: How can you implement data touch points around the shop floor to recognise your shopper’s in-store as well as online and enable more accurate customer insights?
- Optmising physical spaces: How can insights from customer data help you craft new store concepts and services that meet the growing demands of the modern-day shopper?