16 - 17 May, 2018
Hilton London Tower Bridge
Contact Us: 44 0 (20) 7368 9894
Guy SmithHead of Design
Guy Smith, head of design at Arcadia Group, is a leading figure in the world of retail design. Previously, he has created unique and award-winning designs for clients including Gap, River Island, Hugo Boss, Nokia and John Lewis.
11:00 AM Inspirational Speaker: Retail in the post consumer age: How do retailers need to adapt to an age in which consumers crave experience over objects?
- How can you get closer to your customers to build stronger relationships and increase brand advocacy?
- How can you provide more relevant and personalised experiences, products and services to build customer trust?
- How to create a more natural in-store experience that connects with customer’s basic behavioral drivers
- How can you gain a better insight into the mind-set of your consumers, to provide seamless store experiences that fit into their lifestyle?