Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Kathryn Malloch


Head of Customer Experience
Hammerson

Main Day Two: The Renaissance of Physical Retail

Thursday, May 23rd, 2019


9:20 AM Keynote Interview: Designing spaces for social shopping: How can you revive the bricks and mortar customer offering to create the ultimate experiential retail hub that modern day shoppers demand?

-Developing destination shopping: How can you launch new store concepts that tie into the local community to better connect with customer life styles and drive footfall in-store?
- How can you keep up to speed with evolving consumer trends to create store spaces that meet and exceed shopper’s expectations and increase in-store dwell time?
- Building a customer community: What additional in-store offerings can you introduce to make store visits a core part of your customers leisure time?
- What is the future role of retail in today’s society and what are the key trends you need to watch to ensure your bricks and mortar business comes out on top?


Check out the incredible speaker line-up to see who will be joining Kathryn.

Download The Latest Agenda