Main Day 1 Transforming In-Store CX
Tuesday, May 19th, 2020
Brainstorm with your peers in an intimate environment how to turn your existing or new shops in must visit destinations for your customers. This session will help you drill down on the practical steps of creating memorable spaces; from conception through to delivery and understand what the key success factors are to earn a ‘destination status’ and gain a competitive edge on the high street.
This workshop will arm you with the essential toolkit on how to drive change and switch mind-set within your organization to help your stores constantly evolve and keep up with customers’ changing needs.