Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Matt Price


Head of Commercial & Store Design
EE

Main Day Two: The Renaissance of Physical Retail

Thursday, May 23rd, 2019


10:40 AM Inspirational Case Study: Assessing the evolving role of stores in omnichannel retail: How to design new store formats and services to maintain bricks and mortar’s critical role in your multi-channel retail strategy

- How to build your wider brand experience into new store concepts to deliver a holistic CX for your bricks and mortar shoppers
- How can you provide in-store services for customers at every stage of the shopping journey to solve pain points pre and post purchase and build strong customer relationships?
- How can you best sell new store concepts to your workforce and gain their buy-in to embody and promote key brand values across your store estate?
- How can you strategically expand your store estate to better connect with customers and provide additional support and services where your customers need you?


Check out the incredible speaker line-up to see who will be joining Matt.

Download The Latest Agenda