Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Richard Lems

Director, Format & Design
Rituals Cosmetics

Main Day One: Thriving In The Era Of Connected Retail

Wednesday, May 22nd, 2019

12:15 PM Future Focus Interview: Designing spaces for customer lifestyles: How to build the ultimate in-store strategy for your customer community that provides real solutions and brings shoppers closer to your brand

-How can you launch a customer-centric strategy for the business that delivers on all of your shopper’s top priorities?
- How can you best understand your customer’s preferences and shopping styles to provide in-store offerings that meet and exceed their needs
- Building loyalty with localised retail: How can you create store concepts that engage with the local community and become the ultimate destination store of choice?
- Ticking the to-do list: How to implement convenient customer services and in-store concepts to become a life style brand for your shoppers
- How to deliver ‘best in class’ shopping experiences that provide more reasons for customers to shop with you and keeps your brand front of mind

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda