Future Stores Europe 2020

19 - 20 May, 2020

The Tower Hill Hotel, London

Shannon Pope-Ellis, Director of Store Planning and Design at Estee-Lauder
Estee-Lauder Logo

Shannon Pope-Ellis


Director of Store Planning and Design
Estee-Lauder

Check out the incredible speaker line-up to see who will be joining Shannon.

Download The Latest Agenda

Main Day 1 Transforming In-Store CX

Tuesday, May 19th, 2020


3:10 PM Fireside Chat: Getting experiential: How can you best evaluate which in-store innovations offer real value-add and turn your store into a must-see attraction?

Ø  How to test and trail in-store technology to assess true ROI and viability to scale across your store estate
Ø  How can you best launch flagship concept stores to boost product engagement and increase brand loyalty?
Ø  How can you define a compelling CX strategy to roll out across your store estate whilst offering different services at a local level?
Ø  How can you innovate and invest in new store technology when your budget remains the same?