Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Simon De Silva


Global Head of Customer Experience
Bang & Olufsen

Main Day Two: The Renaissance of Physical Retail

Thursday, May 23rd, 2019


10:00 AM Keynote Case Study: The rise of augmented reality in-store: How can you leverage this technology to bring luxury retail experiences to life and create customer excitement around your brand?

- Increasing customer conversations: How can you capitalise on customer interactions with AR assisted conversations to provide catered customer experiences and drive high value transactions?
- How can AR personalise products to build customer desire and increase emotional connections to your brand offering?
- Story-telling with digital: How can augmented reality provide richer product information and reduce customer decision making timelines for luxury goods?
- How can you add AR to your in-store sales tool-kit to better showcase products and increase customer conversion rates for high-investment purchases?


Check out the incredible speaker line-up to see who will be joining Simon.

Download The Latest Agenda