Main Day One: Thriving In The Era Of Connected Retail
Wednesday, May 22nd, 2019
Targeting the ‘phygital’ generation: How can you combine your physical and digital worlds to give your customers immediacy, immersion and interaction?
Overcoming the hype: How can you best evaluate the retail technology landscape to identify which innovations provide real customer value and aid purchase decision making?
Alleviating customer pain points: How can you better understand your shopper’s retail goals to bring in new digital tools that solve customer problems and improves your in-store value proposition?
Enabling autonomous customer journeys: Which digital tools are best placed to allow customers to self-guide and access the products and information they need to complete their shopping missions?