Future Stores Europe 2019

22 - 23 May, 2019

Twickenham Stadium, London

Contact Us: 44 0 (20) 7368 9894

Simon Rusell


Director, operations development
John Lewis


9:00 AM Opening Keynote Interview: Responding to digital disruption: How can you transform your in-store business model to keep up with the pace of change in the digital-led retail landscape?

-Building a culture of digital innovation: How can you deliver an agile technology platform that empowers your workforce and exceeds the expectations of your customer base?
-How can you overcome legacy IT infrastructures to succeed in digital business transformation?
- How can you implement new technologies to increase agility in a legacy business to tackle business challenges at speed and scale?
- What is the best way to identify which new innovations are best suited to transform your store operations model rather than just innovating for the sake of innovating?
- Serving increasing consumer appetites: What tools are now essential to make your retail business smarter and faster to keep up with changing consumer shopping trends?
- How can technology better support in-store logistics to link online and offline customer interactions with greater transparency?



Check out the incredible speaker line-up to see who will be joining Simon.

Download The Latest Agenda