Future Stores 2017

May 31-June 01, 2017

Radisson Blu Portman Hotel, London

Contact Us: 44 0 (20) 7368 9894

Stefan Schmidhammer

IT Retail Innovation Director

<p>Working for Swarovski since 2010 and was previously mainly responsible and involved in the global POS rollout handling local and fiscal implementations and adaptions for several countries in EMEA, APAC and the AMERICAS. </p>
<p>Since joining the Retail Innovation Initiative at Swarovski I am trying to find beneficial technologies and solutions for the online and offline retail sectors of Swarovski and their subsidiaries. Together with my colleagues we are trying to establish an innovative mindset at Swarovski in order to embrace new technologies and solutions in the retail area and bring them to live in our crystal business.</p>

Main Day One: 31st May 2017 - Increasing Customer Engagement With Digital

11:30 AM Case Study Revolution: Lessons from Luxury: How to inspire your customers with ‘’wow’’ digital experiences on the shop floor that increases their overall spend

  • Designing for low frequency and high value transactions: How is the increasing connectivity between retailer's channels changing the consummation of luxury goods and how can we leverage this in-store?

  • Launching great digital experiences: What digital designs can provide the wow factor for your store to entertain your shoppers whilst truly serving their needs?

  • How can digital technologies help you to learn more about your consumers whilst browsing in-store and enable you to better serve their shopping missions?

  • Enticing indulgence: How to create experiential retail concepts that increase customers desire to spend by enhancing their in-store experience